PRIVACY POLICY
This Privacy Policy (“Policy”) applies solely to this Website, and not to the property management platform that C&D realty, LLP operates separately (the “Platform”). Details about how we collect and use information about you when you access the Platform are available on the Platform’s privacy policy.
We, at C&D Realty, LLP (“Company” or “we”, “us”, “our”), are committed to complying with applicable data protection laws. The Website is directed to users from the United States only. The Website is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow minors under the age of 18 to use the Website.
This Policy may be amended from time to time. We will post any change to this Policy on our Website at a reasonable time in advance of the effective date of the change.
Contact us
If you have any questions, comments or concerns regarding this Policy or our processing of your personal information, please contact us at info@teamcdrealty.com
What we collect and why
Subscribing to our newsletters
Providing you with the newsletter you requested, such as tips for property managers on how to grow their business and provide their clients with the best experience, or marketing and promotional content.
Email address, full name, mobile phone number.
Contacting us with an inquiry or a demo request through our email or our online contact form
Responding to your inquiry or demo request and developing our business with you.
Email address, full name, mobile phone number, account username, the property management software you use, the subject of your inquiry and the text of your message or request.
When you provide us with your feedback and reviews
Responding to your feedback and reviews and developing our business.
Email address, full name, mobile phone number, account username and your feedback or review.
Use of cookies and internal analytics tools on the Website
Facilitate a feature that you specifically requested, analyze your Website usage to evaluate and improve its performance, improve user experience on the Website, inform and serve personalized ads more relevant to your interests.
IP address from which you access the Website, time and date of access, type of device and browser used, language used, links clicked via a mouse or a touch screen, and actions taken while using the Website.
You do not have a legal obligation to provide the above information. However, if you choose not to provide this information to us, we may not be able to process your purchase, your feedback and respond to your inquiry or demo request, while you may not be able to use the Website features or receive the newsletters you requested.
You may always opt-out from receiving our newsletter by separately clicking the opt-out link in the messages or by contacting us at: info@teamcdrealty.com
Methods and sources for collecting your personal information
We collect the personal information from several sources:
Directly from you when you provide us your information through our email, our online contact form or our subscription enrollment form.
From our service providers helping us to operate the Website.
Through the device you use to access our Website, including through third party cookies and analytics tools, such as Google Analytics.
Sharing your personal information
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
Third parties involved
We will share your information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes
Operating the Website and our business.
Third parties such as Google Analytics.
Subject to the following additional Policies:
Google’s Privacy Disclosures Policy
If you abused your rights to use the Website or violated any applicable law while doing business with us
Responding to, handling, and mitigating suspected violations of law in. connection with our business.
Competent authorities, legal counsels, and advisors.
If a judicial, governmental, or regulatory authority requires us to disclose your information
Complying with a binding request from a competent authority.
Competent authorities.
If the operation of the Website or our business is organized within a different framework, or through another legal structure or entity
Enabling a structural change in the operation of the Website and our business.
The target entity of the merger or acquisition, legal counsels, and advisors.
Data retention and security
We retain your information for as long as needed to operate the Website, and thereafter as needed for record-keeping matters.
We will retain your information for as long as needed to operate the Website. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements. The overall period of retention is approximately 7 years.
We implement measures to secure your information.
We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, such as HTTPS and TLS connection to our database from our servers, managed firewall by AWS guarding our servers, encryption at rest for all data and least privilege policy for accessing the servers. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, there is no guarantee that it will be immune from information security risks.